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Your company profile is the foundation of your account in the NCZ Portal. The information stored here appears in your generated carbon reports and certification documentation, so keeping it accurate matters. This page explains the fields available, which ones you can edit yourself, and how the company profile differs from the admin-level Companies view.

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Accessing your company profile

Navigate to Company Profile in the left sidebar. The page shows a form pre-filled with your organisation’s current details. If you do not see this menu item, your role does not include the company-profile feature — contact your NCZ account manager.
The Company Profile page is the self-service view for your organisation. NCZ admin users manage companies through the separate Companies section in the sidebar, which provides full management access across all registered organisations. If you are a company user, you only ever see your own company here.

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Company profile fields

The profile form is split into editable fields and read-only fields.

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Fields you can edit

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Read-only fields

Some fields are set by the NCZ team and cannot be changed through the profile form:
Read-only fields such as contact person and phone number are set when your company is onboarded by NCZ. To update them, reach out to your NCZ account manager.

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Saving your changes

After updating any editable fields, click Save at the bottom of the form. The portal validates all required fields before saving. If a required field is empty, the Save button remains disabled. To discard your changes, click Cancel to revert the form to its last saved state.

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How the company profile affects carbon reporting

Several fields directly influence the output of your NCZ carbon reports and certification:
  • Company Name — appears on your certification documents and in any reports generated for your account.
  • Description — included as the company summary section in generated reports.
  • Industry Type — used to categorise your emissions data and may affect how benchmarks are applied.
  • Registration Number — used to verify your organisation’s identity in certification records.
Keeping these fields up to date ensures that any new reports or certificates generated reflect your current details.
Logo upload is managed at the location level. To add or change your company logo, navigate to your location settings through the Locations section and edit the relevant location record.

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The Companies admin view (NCZ users only)

If you have an NCZ admin role, you also have access to Companies in the sidebar. This view lists every company registered in the portal and allows NCZ staff to:
  • Add new companies with full details including contact person, job title, registration number, and industry
  • Edit any company’s information
  • Set a company’s status
  • Navigate directly to a company’s locations and certifications
  • Delete a company record
Deleting a company from the Companies admin view is permanent and removes all associated data. This action is only available to NCZ admin users.
The Companies admin view is separate from the Company Profile page that your clients see. Company users never have access to the Companies list and cannot see other organisations’ data.

Users and roles

Manage who can access your account and what they can do.

NCZ Directory

List your certified business in the NCZ Partner Directory.